United Arab Emirates (UAE) – New Online Portal Coming May 3, 2015 for DIFC Free Zone

What has changed

Beginning on May 3, 2015, the Dubai International Financial Centre (DIFC) Free Zone will introduce a new online portal for all immigration services.  The new portal will be used to submit all visa applications and will also allow for online payments for all types of services offered by DIFC Government Services.

Currently, all applications are submitted in person to the DIFC.

Who is affected?
What to expect

  • All companies based in the DIFC Free Zone MUST use the new online portal to submit applications from May 3, 2015 onward.
  • The online portal will replace the current process of submitting original documents in person to DIFC.
  • There will no longer be a need for documents to be signed by authorized signatories once the new online portal goes live.

DIFC registered entities are advised to apply for portal user access, if access has not been requested already.

To apply for portal user access, please follow the steps below:

  1. Go to Client Portal.
  2. Click on ‘Request to access portal’ which appears on the left side of the page and the system will direct you to a new page with 3 options: Create new user, Remove existing user, Update existing user.
  3. If ‘Create new user’ is selected, the page will direct you to a form. Please fill all the required fields and attach a clear scanned copy of the passport then click on ‘submit’.
  4. Once submitted, the system will generate a user authorization form which should be printed on the company letter head and signed by the portal user and the authorized signatory(s) of the registered entity.
  5. The authorization form can be submitted in hard copy to Registry Services or sent as a clear scanned copy to portal@difc.ae in order to seek approval.
  6. If the entity has an existing user for ‘Company Services’ and would like to add ‘Government Services’, then you may update the existing user access using the 3rd option.

What you need to do
Planning ahead

  • Companies operating in the DIFC Free Zone should apply for their online user access as soon as possible, if access to the portal hasn’t already been requested.
  • Contact your Emigra Worldwide attorney or representative for further details on how these updates may impact you or your clients

    The information above was provided by Emigra Worldwide, our global network partners, and relevant government authorities. The information herein is for general purposes only and not intended as advice for a particular matter. If you have any questions, please do not hesitate to contact the global immigration professional with whom you work.